I never heard so much about curiosity when reading about business success and leadership until recently. HubSpot describes 13 Habits of Incredibly Curious People (And Why It Matters In Business) in a recent post.
I found this article very interesting although I think the 13 Habits boils down to having the ‘Habit of Learning’. Being a professor at the university I deal with the concept of learning a lot, and in my field we often talk about passive versus active learners. Learning, because you have to, versus learning because you want to. In essence, curious people are more likely to learn and use new found knowledge to make better decisions.
My take on this is summarized by 3 habits, below.
1) They stay in the moment.
Finally, and perhaps most importantly, curious people are present and stay in the moment. As studies have shown, thinking about several things at once can negatively affect your learning. Multitasking creates an inability to be fully present and take in everything that is happening in front of you. On the other hand, because curious people are so interested in what they’re doing, they find it easier to be present and focused.
2) They live to solve problems.
Every potential customer has a need. When they begin to research a product or service, they’re doing it because they want to improve on something. If you’re curious, you love this: You want to know their goals, how they plan to get there, and how you can help.
It’s a sign you’re curious if you think about a customer’s success as if it was your own. How do you get them to where they want to be? What resources can you create to make their lives easier?
3) They keep it positive.
Believe it or not, curious people tend to be more positive than their less-curious counterparts. While others can be set back by rejection, they take it in stride. They aim to discover what went wrong or what they could improve on, and then take action.
Author:Franck Vigneron is a professor of Marketing, Entrepreneurship and Music Industry Administration at the California State University, Northridge and an owner of multiple businesses.